SCT Pro Services operates with clear policies to ensure transparency, efficiency, and accurate service delivery. By submitting a request or engaging services, clients acknowledge and agree to the policies outlined below.

General Services Disclaimer

• Services are based on client-provided information

• No guarantees of outcomes

• No legal, medical, accounting, or compliance advice

• Client responsibility for accuracy

Academic & Professional Integrity

• No plagiarism

• No academic dishonesty

• Client responsibility for appropriate use

• Services are editing, formatting, preparation, and support only

Scope of Services & Limitations

• Services are task-based or project-based

• No ongoing management unless explicitly stated

• No system or account access unless explicitly agreed

• Requests outside scope may require a new agreement

Payment Policy

• Payment is required before work begins

• Pricing and turnaround confirmed prior to project start

• Accepted payment methods include Apple Pay, Cash App, and Zelle. (Accepted payment methods are subject to change.)

• Projects will not begin until payment is received

Revisions & Scope

• Each project includes revisions as outlined in the confirmed scope.

• Requests outside the original scope may require additional fees.

• Revisions do not include changes that alter the original project direction unless agreed upon in advance.

Turnaround Times

• Turnaround times vary based on service type, project complexity, and workload

• Estimated timelines are provided during project confirmation

• Rush requests may be available for an additional fee

Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information

• Supplying required documents in a timely manner

• Reviewing deliverables promptly

Delays in client response may impact project timelines

Service Limitations

SCT Pro Services does not provide:

• Legal advice or legal document preparation

• Accounting, tax, or financial advice

• Compliance guarantees

• Filing or representation services

All services are administrative and support-based only.

Excel Worksheet & Tracker Disclaimer

• Excel services are limited to spreadsheet creation, formatting, formulas, and basic functionality.
  
  

• SCT Pro Services does not provide data analysis, financial modeling, forecasting, or compliance advice.

Refunds & Cancellations

• Due to the custom nature of services, refunds are not guaranteed once work has begun

• Cancellations prior to project start may be eligible for review

• Completed or partially completed work is not refundable

Confidentiality & Privacy

Client information and documents are handled with care and used solely for the purpose of completing the requested service. SCT Pro Services does not share client information with third parties unless required by law. We respect client privacy and handle all documents and information with care and discretion.

These policies may be updated as needed to reflect service changes or operational updates.